Tag Archives: Tool

What Makes Facebook Chat Rooms Engaging

Chatting websites offer live chat programs, and an example of these are Facebook chat rooms. What are the advantages of using Facebook Chat Rooms? Find out more about these. You know who is online. Yes, green means go. In Facebook chat roms, a green dot means something like that, too: green means go ahead you [...]

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Video: See How ChatWing Live Chat Widget Works

Here’s a quick video on how ChatWing’s live chat widget works. Check it out. As you may already know, we will be rolling out a new version of our very own live chatting tool with greater features and better benefits.

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Policing Your Own Onsite Live Chat Widget

For most websites that are not heavily funded, or blogs that are run by regular individuals, the hard part of implementing live chat widgets onsite is policing it full-time, 24 hours, seven days a week. It obviously takes a lot of vigilance to make sure that no one in the chat room posts foul languages [...]

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How to Use Your Website as a Customer Support with a Live Chat Widget

As they say, “customer service” is not a department, it’s an attitude. I can’t agree more, but still, it’s a service that any business should do right. Businesses, whether entirely online, offline, or a mixture of both, should have a professionally established customer service department that will address customers’ concerns promptly and politely. In the [...]

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