Yes. Live Chat is one of the best ways to grow a fledgling website and community, one of our missions is to make Live Chat available to everyone. However, the feature set for the Lite package is limited. For example, you can not choose which of the 10 social login options (Facebook, Twitter, Google, Instagram, ect..) is permitted at any time (they all are active), and most customization options are disabled. Still, we have taken care to ensure that the Lite package is a very attractive and affordable option for sites of all size.
Are there bulk discounts?
Yes. Please contact our sales team at [email protected] if you are planning to make a purchase of 10 chatboxes and above.
Can I change packages at anytime?
Absolutely! Simply upgrade or downgrade to the package of your choice at any time.
How does the lite free chatwing work?
After you create an account, you have instant access to all the Lite Chatwing features forever. You can upgrade at any time by visiting the change plan page. You don’t need a credit card for Chatwing Lite, so feel free to use it unlimited.
What happens I want to upgrade from free to advanced?
If you feel ready to buy a paid plan you can do so using a credit card or PayPal directly from your chatWING Dashboard.
Do I have to start with a free 7-day trial?
Yes, we firmly believe you should only pay for software once you are convinced of its value. The best way to ensure that Chatwing Live Chat is the best fit for your organization is through our full-featured 7-day trial. Over the course of the 7-day trial, you will also understand the feature set, and be better positioned to use the software for your needs.
What happens after the free 7-day trial?
If you choose not to upgrade during the trial period, you can simply downgrade to the free Lite package from your dashboard. Most of the features and additional customization options you added will be automatically disabled at this point. If you choose to upgrade later, you can start using your advanced features immediately because we store all your settings in our database.