In the last 6 hours we have deployed a new code fix for security bugs and preparation for new features has been deployed. If anyone still has an issue, please clear your cache in your browser and try again. Everything should be fine.

NOTICE: Server Maintenance (30 Minutes down time)
Chatwing Chat boxes will be down for about 30 minutes on May 23rd and 24th during these specific times for Server Maintenance.

Wednesday, May 23rd, 2012 @ 22:00 - 01:00 (10PM - 1AM) EDT
(Thursday, May 24th, 2012 @ 02:00 - 05:00 UTC/GMT)

http://www.internetexpert.in/the-importance-of-an-efficient-chat-tool-for-any-blog-or-website/

Every day, competition in the market gets tougher. As a businessman or entrepreneur you should always be thinking on how your products or services will be better than your competitors and how you will attract more buyers. This is an entrepreneur’s every day challenge, there is actually no resting, and there is only thinking about how to overcome the competition.

In business, you should always be well updated about every thing- from your competitors’ price offer and discounts, trends and the latest feature you can add to the product or service that the customers will not be able to resist.

Obviously, marketing research is an important component of managing a business. To be able to come up with calculated strategies and offers it should be based on research, it should have a reliable basis. Marketing research aside from its importance, it is also expensive- from forming survey questionnaires to assigning people to gather and collect information all of these entail cost. Cutting on such costs will be beneficial to your company, isn’t it? Exploiting the advantages brought by the internet is one solution. There are lot readily available and free tools in the internet you could use in research. For starters, a chat widget named ChatWing can be a great aid.

Creating a chat network will be a great venue for marketing and customer research plus you get to create a valuable connection between you and your customers. Embedding ChatWing in your site is easy and no additional cost will be required from you. Enter your domain name in the box found at ChatWing’s home page to get the HTML code to be used in installing this chat widget. If in the process you will encounter any difficulty, ChatWing has customer assistance ready to help you 24 hours a day.

In your chat network, you can post questions or interesting facts about your services or products which will solicit reactions and opinions from customers or other website visitors. Surely, these interactions will provide you with useful data that can help you in planning or formulating your next marketing strategy. This is a best opportunity, too, to know your market better and adjust to their needs and wants. Since, chatters will be asked to log in to their Twitter or Facebook account, you can add them in your Facebook or Twitter Account, ask them to like your page or follow you so that every time you update your accounts they will be informed immediately about discounts or new product launches.

Through this chat widget you can also join other chat networks and explore or connect with other companies, you’ll never know what useful data you can gather that will be useful in the future. Just always take time to be updated and never stop connecting and knowing your market, this way you will never be left behind in the competition.

Chatwing.com is the best live chat widget and chat software for websites and blogs. Chatwing can be an alternative and on line chat solution for bloggers and websites to offer live chat on sites and provide a great interactive experience for users. To learn more about the online utility that ChatWing.com offers, visit http://www.chatwing.com

Chat in your online business can be a great addition for the success of your company. There are various ways that online chatting can be of help to you. Find out from the following list of benefits.

Help Desk

In businesses offline, there are certain areas that are designated for customer service. Customers may ask for help. They may want to ask information about certain products or services. They may even pose some complaints regarding the company.

Chat in your online business can serve as your help desk in the World Wide Web. You can offer technical support for those having issues with what they are doing online. You may even provide answers to questions they may have right at that moment.

When you do make that move to install a chatting tool, makes sure that you have people who will man this area of your business. Just like in offline business, someone needs to be there at the desk to answer the questions. You might be losing customers if there is no one to tend to their needs when they chat with you online.

Gathering Data

You need to get to know who your visitors are. How will you get to know them if you don’t communicate with them? One great way to do that is through chatting.

You can ask them about personal information like their names and contact information such as email addresses or phone numbers. You can use these later on to further build a relationship with the user or even market your products and services.

It is also a great opportunity to know what they are interested in. What do they like or dislike about the product? How do they find the service that you are offering? These are all good information to know. You can get to know your target audience through this tool.

Sometimes, you don’t have to ask, they just tell you what you need to know. If for example, you have noticed that many of your visitors have the same questions or concerns, you need to take action. This can have an impact in your online business.
Information that you get, also come to you in real time. You can answer questions right there and then. You can make necessary actions right away.

Making sales

In your interaction with visitors online, you can convert them into customers. Before a person buys something online, they sometimes have questions or concerns. If someone can answer and resolve those instantly, you have a higher chance of making a sale.
Chatting also allows you to chat with more than one person at a time. That is a lot of potential customers. You can market to a group of people and not just one.

Easy use

Choose a chatting tool that is easy to install so you don’t have to go through additional stress. Make sure that website visitors will not have a hard time using the chatting tool. Make the chatting experience easy and comfortable from the business side and from the customer side.

Learn more about a chatting tool in www.chatwing.com and how it can help you with chat in your online business.

For more information about many more ways to use Live Chat Widget, live chat websites and chat software to manage business engagements with anyone in the world that has access to the internet, visit http://www.chatwings.com.