For most websites that are not heavily funded, or blogs that are run by regular individuals, the hard part of implementing live chat widgets onsite is policing it full-time, 24 hours, seven days a week. It obviously takes a lot of vigilance to make sure that no one in the chat room posts foul languages and that the conversation are kept in decent levels.

Spamming is also another issue that needs to be addressed when setting out to implement a live chatting tool onsite. Spamming is simply annoying, and if unchecked, a chat room riddled with spam posts could turn visitors off and they could be turned away for good.

For sites with lots of financial resources, they can easily hire someone to moderate their site’s chat rooms. However, for those who lack the funds necessary to get someone to police their onsite chat rooms, here are some tips that could help you somehow keep your site free from unwanted visitors.

Tip number 1. Use live chat solutions that has automatic filtering features. There are live chatting tools out there that automatically edit out words that are off or at least appear to be off. They also do a great job of filtering out spammers and other suspicious users.

Tip number 2. Set very specific rules. Set rules such as making it compulsory to log in with properly identified profiles. If you are using ChatWing’s live chat widget, that shouldn’t be a problem, as users can log in with their Facebook and Twitter profiles making them properly identifiable somewhat.

Also make sure to make it very clear to visitors that repeat offenders will be booted out for good.

Tip number 3. If you don’t have the financial resources to hire someone to look after your site’s chat room, pray that no one does something silly while you’re not on. Joking aside, when you’re on, go over the conversation on your website. Take note of the people posting silly stuff and have them banned from ever using your chat room.

Drop us a line for comments on ChatWing’s live chat widget. Tell us your thoughts and let us know what features you would like for us to integrate. Send your messages to [email protected].